SHIPPING INFORMATION

SHIPPING INFO

1.WHEN WILL MY ORDER SHIP?

  • All orders are shipped from our warehouse within 2-5 business days of the order being placed. Shipment will arrive in between 7-21 business days after the shipment date, depending on the availability of the carrier provider and location. We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by carrier service.

 

2. SHIPPING TIME

Estimated Delivery Time
  • USA: 

    · Free shipping(7-20 Business Days)   

    · Standard shipping(7-20 Business Days)   $6.99

  • UK and Europe:

    · Free shipping(7-20 Business Days)   

    · Standard shipping(7-20 Business Days)   $6.99

    All Other Countries:

    · Free shipping(10-28 Business Days)   

    · Standard shipping(10-28 Business Days)   $6.99

Note:

The shipping time listed above refers to normal average shipping time exclude weather delay, war, natural disaster, or any other uncertain situations. In the condition of Covid-19, shipping time is more likely to be delayed.Order process and shipping time may be delayed up to an additional 7 business days.

Tracking information will begin delivering upon dispatch of your order. You will receive your tracking number via the email you place your order through. Please check your junk/spam folder in case you’re unable to find your dispatch email.

If you’d like to track your order via your local courier, please visit https://www.17track.net/en.

We are not liable for any losses incurred during any Natural disasters (inclusive of, but not limited to Floods, Fires, Tornados),  Terrorist attacks or Threats of Terrorism, Customs service strikes/ Postal Service Strikes, Civil Conflict, Riots, Invasions or Occupancy, Extreme Weather Conditions,  or Failure of telecommunication Networks.

Orders shipped to Puerto Rico, Virgin Islands, Hawaii, Guam, and Alaska cannot be delivered via express.

 

3. SHIPPING FEE

We currently offer free shipping to orders over $49. For orders within USD 49, we will charge USD 6.99 for shipping.

Clients need to cover the resend shipping cost if parcels returned by insufficient/wrong address and contact information.

 

4. DO YOU SHIP TO APO/FPO/DPO ADDRESS?

Yes. We can ship to an APO/FPO/DPO address, however transit times can take up to 25 business days. Clients may need to go to the local courier to pick up parcels for APO/FPO/DPO address orders.

 

5. WILL I BE CHARGED CUSTOMS AND IMPORT DUTIES?

ALL INTERNATIONAL ORDERS:

Noxcn cannot control any customs or import duties applied to your package by your local customs. Any outstanding customs charges or import duties must be paid by the customer and we cannot be held responsible for these charges. Customs charges or import duties are not included in the price of your items ordered. Noxcn cannot tell you what the cost will be as customs policies and charges can vary from country to country.

If you refuse to accept delivery of the items you have purchased, the couriers may return the items back to Noxcn. In the event that this happens, you will be refunded for your order once it is received back to our facility, excluding the cost you paid for shipping as this aspect of your order was fulfilled.

 * Please contact our customer service for more discounts for your further orders if you have been charged for the custom taxes, thank you.